Upon completion of the auction/sale you are entering into a contractual agreement with Technobytes, payment must be received within 48hrs. PayPal is our preferred method of payment. Personal checks, Bankers Drafts & Postal Orders will be accepted, but you must inform us within 48hrs that the alternative payment methods (as above) are being used. Goods will be dispatched only upon satisfactory receipt of payment/funds. If no payment is received and no communication with the buyer is received then further action will commence including informing eBay of the situation and the contract will be void.
Valued Added Tax (VAT):
Currently Technobytes is not VAT registered and as a consequence a VAT receipt cannot be issued.
TechnoBytes endeavours to use recycled packaging wherever possible as per our Environmental Policy. This will not only save you money, it will also help us to save the planet. Postage will be via a courier, i.e. Royal Mail, Royal Mail Parcels or any other deemed suitable courier, including our own vehicles. Once the items/goods have been dispatched then the courier’s own rules and regulations are to be followed. Any failed delivery to the buyer’s chosen destination address then becomes the buyers responsibility to communicate with that courier. If any item(s) are returned to Technobytes after failed re-delivery attempts (see specific courier terms & conditions) then Technobytes will not be deemed at fault and will not cover the costs of re-sending the item(s) back to the buyer, this will be at the buyers expense and full payment will need to be received prior to re-sending item(s).
You have 7 days from receipt of goods to return an item(s) for refund (return postage at your expense) if you are not happy with it. All returns are ‘Return To Base (RTB)’. All returns must be authorised by an email or written letter stating why you are not happy with the item(s), and why you wish to return the item(s), a returns code will be issued to you and you must display this code on the item(s) postal packaging for it to be accepted. If after the 7 days cooling off period if you wish to return the item because you do not want it, this will not be accepted (that’s what the 7 days are for). If the item(s) are found to be faulty then no charge will be incurred (refer to the warranty section for specific details). If the item is not faulty then a restocking fee of 20% value of the item(s) will be charged to you (the buyer). Items returned because of a purchase error (by the buyer) then this will incur a re-stocking fee of 20% the value of the item(s). The returned shipping costs will not be refunded, this is the responsibility of the buyer as is the safe return of the item(s) to Technobytes base of operations. Items lost in transit back to Technobytes will be the responsibility of the buyer and will not be covered by Technobytes. A copy of your purchase receipt must be kept and a copy returned back with the item that is under warranty investigation. Software cannot be returned once the manufacturers seal is broken as we cannot then resale afterwards this includes second user software as disks can be copied.
All items are subject to satisfactory inspection of the ‘anti-tamper warranty sticker’, any evidence that these aforementioned stickers have been removed or broken will render the item out of warranty and will not be covered under Technobytes warranty rules. All ‘new’ items (as indicated in listing) will carry a standard 12 month warranty. If the item becomes faulty within that period a replacement will be issued free of charge (FOC) upon receipt of the ‘faulty item’, back to Technobytes, if proved to be faulty upon inspection. If the item is not faulty or can be repaired, not to the detriment of the item, then this shall be undertaken rather than direct replacement. If the item is designated ‘Second User’, ‘Seller Refurbished’ or ‘Used’ it will carry a 30 day warranty and the above procedure will be followed with regard to repair or replacement, within the 30day period from receipt of item. Any item that is designated ‘Sold As Seen’, implies no warranty. Please note- Any software is not covered by Technobytes warranty policy. This is due to the possibility of software being corrupted via viruses or misuse. Where a laptop or computer is supplied with software preloaded a re-installation disk(s) is provided for such situations that software needs to be re-installed/repaired and this is the responsibility of the buyer to undertake.
All items are subject to availability. All listings imply that the goods are available and ready for immediate dispatch. If items have to be replaced, there may be a delay in obtaining the replacement item. All replacements are as good or in fact superior than the original item(s) sold to the buyer. If a replacement cannot be provided and a satisfactory conclusion cannot be obtained then a refund (subject to warranty conditions) will be made, all this will be communicated to the buyer via email or a telephone conversation(s).
Technobytes will respect and protect your personal information relayed to Technobytes during all transactions, and will not be passed on to any third parties. Technobytes abides by ‘The Data Protection Act 1998’. For full details please refer to our Privacy Notice.
Technobytes guarantees that as soon as the buyer receives their item(s) and posts feedback to us, we will do the same. We pride ourselves in our flexibility, reliability and customer support, if there is any constructive suggestions that you can make regarding our services, then please do not hesitate to do so.
Questions will be answered promptly with the information that we (Technobytes) believe to be correct at the time of the question be asked.